Privacy policy

SesseBen LLC (“Sesseben,” “we,” “us,” or “our”) operates sesseben.com. This Privacy Policy explains how we collect, use, and share personal information when you visit our website, purchase products, contact us, or subscribe to marketing communications.

Information we collect

When you place an order, we collect information needed to complete your purchase, including your name, billing and shipping addresses, email address, telephone number, order details, and payment-related information. Payment providers process payment credentials according to their own privacy and security practices.

When you contact us, we collect the information you provide, such as your contact details, messages, and information about your order or request.

When you subscribe to email or SMS marketing, we collect your email address or mobile number, subscription preferences, and records of your consent and interactions with our communications.

Our website and service providers may also collect device and browsing information, including your IP address, browser type, device information, pages viewed, referring websites, and interactions with our website, using cookies and similar technologies.

How we use information

We use personal information to process payments, fulfill and deliver orders, manage returns, provide customer support, and communicate about purchases. We also use it to maintain and improve our website, understand customer preferences, prevent fraud, protect our services, and meet legal obligations.

We use marketing subscription information to send product updates, offers, and other promotional communications in accordance with your preferences and applicable consent requirements.

Email and SMS marketing

You can unsubscribe from marketing emails using the unsubscribe link in an email. You can opt out of SMS marketing by replying STOP to a marketing message. You can also contact us at info@sesseben.com for help managing your preferences. Opting out of marketing does not prevent necessary order or service communications.

Cookies and advertising

Cookies and similar technologies support website functionality, remember preferences, measure website use, and may support personalized marketing or advertising. You can manage cookies through your browser settings and any privacy controls presented on our website. Disabling certain cookies may affect website functionality.

Where required by applicable law, nonessential tracking requires consent, and you may withdraw that consent. Depending on your location, you may also have a right to opt out of targeted advertising or disclosures that qualify as a “sale” or “sharing” of personal information under applicable privacy laws.

How we share information

We share information as needed with service providers that support our business, including Shopify for our online store, payment processors, shipping and fulfillment providers, customer-support services, and marketing providers such as Klaviyo. These providers receive information needed to perform their services.

Information may also be disclosed to comply with legal requirements, respond to lawful requests, protect rights and safety, or in connection with a business transaction such as a merger or sale. Advertising-related disclosures are subject to applicable privacy choices and legal requirements.

Retention and security

We retain personal information for as long as reasonably necessary to fulfill the purposes described in this policy, including maintaining transaction records, resolving disputes, and meeting legal obligations.

We use reasonable safeguards to protect personal information. No method of electronic transmission or storage is completely secure.

Your privacy rights

Depending on where you live, you may have rights to access, correct, delete, or receive a copy of your personal information; withdraw consent; object to or restrict certain processing; or opt out of targeted advertising, sale, or sharing. You may also have the right to appeal a decision about your request or complain to a privacy regulator.

To exercise your rights, email info@sesseben.com. We may need to verify your identity before responding. Authorized agents may submit requests where permitted by law. Some information may need to be retained for legal or transaction-related reasons. We will not discriminate against you for exercising applicable privacy rights.

For information about Shopify’s own processing and privacy rights, visit https://privacy.shopify.com/.

International processing and children

Our service providers may process information outside your state or country. Where required, applicable safeguards govern international transfers.

Our website is intended for a general audience, and we do not knowingly collect personal information from children under 13. Contact us if you believe a child has provided personal information so we can investigate and take appropriate action.

Changes and contact

We may update this policy to reflect changes in our practices or legal requirements. Updates will appear on this page with a revised date.

For privacy questions or requests, contact SesseBen LLC at info@sesseben.com.